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Scandals over phone-ins cost ITV a record £5.67 million



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Published Date: 09 May 2008
BROADCASTER ITV was yesterday hit with a record £5.67 million fine by Ofcom, the industry regulator, over a spate of premium rate phone-in scandals.
Ofcom said the penalty "reflects not only the seriousness of ITV's failures but also their repeated nature".

The regulator investigated after a report found "serious editorial issues" in three ITV programmes, Ant and Dec's Saturday Night Takeaw
ay, Ant and Dec's Gameshow Marathon and Soapstar Superstar.

The penalty dwarfs the previous record fine of £2 million against GMTV, which is 75 per cent owned by ITV. GMTV charged viewers up to £40 million to enter competitions they had no chance of winning.

However, ITV could have been fined up to £70 million – 5 per cent of its commercial revenue.

The broadcaster made £7.8 million from uncounted votes, and some ten million telephone calls were affected.

Presenters Ant McPartlin and Declan Donnelly said they had not been aware of the phone-in scandals, despite being credited as executive producers on Saturday Night Takeaway and Gameshow Marathon.

Last December, Channel 4 was fined £1.5 million for misconduct involving phone-in competitions on shows Richard and Judy and Deal Or No Deal.

Ofcom said it had uncovered "institutionalised failure within ITV" and programme-makers showed "total disregard" for their own terms and conditions and broadcasting codes.

As well as being fined a total £5.675 million for misconduct in viewer competitions and voting, ITV will have to broadcast a summary of Ofcom's findings on six separate occasions.

The watchdog said it had taken into account ITV's pledge to refund £7.8 million in deciding the level of the fine.

Philip Graf, chairman of Ofcom's content sanctions committee, said: "ITV programme-makers totally disregarded their own published terms and conditions and Ofcom codes.

"Further, there was a completely inadequate compliance system in place. The result was that millions of paying entrants were misled into believing they could fairly interact with some of ITV's most popular programmes."

Ed Richards, Ofcom's chief executive, added: "This was a thorough set of investigations which uncovered institutionalised failure within ITV that enabled the broadcaster to make money from misconduct on mass-audience programmes."

Michael Grade, the chairman of ITV, repeated the channel's "unreserved apology to the public for breaches between 2003 and January 2007".

STARS HAND BACK AWARD

PRESENTERS Ant McPartlin and Declan Donnelly last night said they would give back a top comedy award, after a report concluded they were its wrongful recipients.

Organisers of the British Comedy Awards promised Robbie Williams he could present an award to Ant and Dec to guarantee the star's attendance, before the duo were wrongly given an award voted for by the public.

The disclosure came in findings, published yesterday, on the 2005 awards broadcast on ITV.

The independent report, carried out by law firm Olswang, states that Williams was invited to present an award at the ceremony. It was "understood" the pop star would be happy to present an award if the recipients were Ant and Dec.

Ant and Dec's Saturday Night Takeaway was announced as the winner of the people's choice award, when the actual winner should have been The Catherine Tate Show, which collected the most public votes.

The report states that there is no suggestion that Williams or Ant and Dec were aware of "any of these issues".





The full article contains 568 words and appears in The Scotsman newspaper.
Page 1 of 1

  • Last Updated: 08 May 2008 10:11 PM
  • Source: The Scotsman
  • Location: Edinburgh
  • Related Topics: ITV
 
1

Charles Linskaill,

Edinburgh 09/05/2008 01:40:37
A 'CON' that went Wrong!

Must admit I always thought the,.."phone-ins" were NO MORE than Dodgy!
2

Pocket Dictionary,

09/05/2008 06:29:14
And if it hadn't come to light it would still be going on across the networks. Premium rate number competitions became the licence to print money. Particularly in those arenas where advertising revenue fell drastically.
I see the Daily Express charges £2.50 to enter most of its competitions. Not suggesting anything dodgy about them, just the sheer cost of it.
3

TimW1234,

Ottawa, Canada 09/05/2008 07:37:18
Why DO people phone in?

Are their lives so bereft of meaning or recognition that they are willing to pay premium telephone rates to be recognised - money they can ill affort to spend.

I consider it a form of addiction and a call for attention.
4

BK,

Cyberspace 09/05/2008 09:03:19
Ban premium rate phone lines totally. We managed perfectly well without them, and they are not necessary. No-one will suffer except the obvious cro0ks and con men who run them.
5

Guga II,

Rockall 09/05/2008 09:46:40
Anyone who is stupid enough to phone premium rate numbers deserve all they get.
6

Independence? Bring it On!,

09/05/2008 10:22:05
£5m is paltry when compared to how much they stole from the mouth breathing viewers.

As for the executive producers "AntandDec" to get off without a fine or jail is appalling.

Loving the name of this legal firm Olswang. That's this weeks meme.
7

Boy Wonder,

09/05/2008 10:26:03
At long last, Ant and Dec, that pair of non-talented losers, have been found out! And they ARE losers!

As exec producers, of course they were aware of the phone cons going on. How much did THEY pocket that won't be going back!

End these high-priced, con-job phone-in lines NOW!

And any fool who is happy to spend £1 a minute on phone calls need sectioned!!!
8

RCI,

09/05/2008 10:30:47
Ant and Dec should be involved in a new telethon.
Viewers phone in to pledge money. The more callers,
the more bricks are used to entomb these talentless
gits.
Its a surefire winner.

Now where did I put that phone.
9

Anglofile,

09/05/2008 10:32:53
As for the other admission that "The Catherine Tate Show" got more votes than Ant & Dec in the Comedy awards (but because the organisers wanted Robbie Williams on the show, and he would only go on the show if he could give an award to A & D)therefore award given to A & D, I think it is time that some of the big names on ITV need to start questioning if they should be working for a 10th rate TV station.
10

John Blackley,

Florida 09/05/2008 17:39:44
The desperate and the dim are the easiest targets for any kind of con and only those would believe that such 'contests' are not rigged.

I'm amused by ITV having to 'broadcast OfCom's findings at least six times". So, anybody prepared to record three-o'clock-in-the-morning television for posterity's sake?
11

Independence? Bring it On!,

09/05/2008 20:15:05
#10 John, at least in Florida you're spared "Britain's Got Extra Chromosomes".
12

John Blackley,

Florida 09/05/2008 21:00:19
#11 Independence, I have seen and heard of so many 'shared', disgusting, mind-rotting television programs that I'm no longer sure which was spawned where and subsequently palmed off to the other side of the Atlantic.

I have no doubt, however, that in a contest between British and United States' television for the greater volume of suicide-inducingly stupid television, America would take the gold.

 

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